Bangladesh Ongoing Project
Citizens’ Scorecard on public services and resources
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Executive summary:
This project aims to develop a social accountability tool, which will be used to capture the voices of the most marginalised groups and make them heard by the government stakeholders. The tool will be used to evaluate the public services available to marginalised communities and increase awareness amongst service providers and local authorities to design inclusive services. Adding to that, this project aims to build the capacity of the marginalised groups so that they become able to utilize the tool as a feedback mechanism of the SDG progress monitoring. |
Project duration |
01/08/2020 – 31/06/2022 |
Desired goals and outcomes |
- Public Services (Specially Health) and resources are inclusive
- Major policy gaps and operational challenges of reaching out to the marginalised groups identified and incorporated in policy recommendations
- Developed National priority indicator wise SDG progress monitoring mechanism for the marginalised groups
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Research focus topic(s) |
To assess the accessibility of marginalised people to public resources and services and develop a feedback mechanism using community driven data. |
SDGs/indicators covered |
- SDG 3 (3.7 & 3.8)
- SDG 10 (10.2)
- SDG 16 (16.6 & 16.7)
- Currently developing proxy indicators to measure SDGs 10 & 16
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Data generation methodology(s) |
- Community scorecards used to collect views of marginalised groups in 64 districts; grassroots organisations trained to hold group discussions, scoring and Key Informant Interviews in 6-month intervals
- Workshop held in August 2020 to develop scorecard
- Indicators: inclusiveness, transparency, accountability and participation for healthcare (COVID-19 and regular diseases) and food / cash assistance (targeting and distribution) services
- Continuous community-driven data used for trend analysis and advocacy
- KII pool utilised for rapid assessments / perception surveys in the event of an economic / natural disaster (assessing their state and level or inclusion)
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Marginalised groups targeted |
Ethnic Minorities (covered in 33 districts), Transgenders (in 64 districts), Sex Workers, Persons with Disabilities (in 64 districts), People living in Hard-to-Reach Areas, Dalits (64 districts), Bedes, People living with HIV/AIDS (in 64 districts), Acid Survivors, Elderly people engaged in begging (in 64 districts), Urban floating people (in 64 districts). |
Research locations |
64 districts in Bangladesh |
Total number of people reached |
6,400 (min. 100 persons per district) |
Number of trainings / capacity building workshops |
3 (online/offline trainings for grassroots organisations gather and train 10-20 community participants to collect scores in focus group discussions), aiming at mobilising at least 192 grassroots organisations |
Number of dialogues with local authorities / decision makers |
3 |
Number of dialogues with national authorities |
2–4 |
Number of policy / service recommendations to be produced |
2–3 |
Targeted government institutions |
- Ministries (esp. Ministry of Social Welfare and Ministry of Planning)
- Local government (monitoring committee together with LNOB platform, once score card tool adopted)
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Lead implementer |
BRAC |
Other project partners |
- ActionAid Bangladesh
- CBM Bangladesh
- Islamic Relief Bangladesh
- Manusher Jonno Foundation
- Plan International Bangladesh
- Save the Children Bangladesh
- Transparency International Bangladesh
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The ongoing project in Bangladesh is supported by the Robert Bosch Stiftung.
Country PublicationsTargeted SDGs